{"id":2071,"date":"2024-10-08T12:22:50","date_gmt":"2024-10-08T10:22:50","guid":{"rendered":"https:\/\/www.palaciocondedemiranda.com\/?page_id=2071"},"modified":"2025-01-02T13:29:24","modified_gmt":"2025-01-02T12:29:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.palaciocondedemiranda.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"j17b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j17b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I check in?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j17b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>When you arrive at the palace, please head to our reception desk, located inside the building, where we\u2019ll provide you with your keys. We recommend checking our reception hours in advance, as well as reviewing the check-in instructions if you plan to arrive outside of these times. To ensure a smooth check-in process, please inform us of your estimated arrival time ahead of your stay.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"n478\"><button class=\"w-tabs-section-header\" aria-controls=\"content-n478\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are sheets and towels included?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-n478\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The apartment is fully equipped and has sheets, towels, and amenities (shower gel, shampoo, and soap).<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d711\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d711\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is there a hair dryer in the room?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d711\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. All of our apartments have hair dryers in the bathroom.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k986\"><button class=\"w-tabs-section-header\" aria-controls=\"content-k986\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is there a daily cleaning service?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k986\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, we offer cleaning for an additional fee of \u20ac20.00 per service during your stay.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"rbec\"><button class=\"w-tabs-section-header\" aria-controls=\"content-rbec\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Is there a parking garage? How can I access it?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-rbec\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We have a parking garage in the building. Since we are located within the Madrid Central area, please ensure that your vehicle has the required environmental sticker to access the area. For more information and to reserve a parking spot, kindly contact our reception desk.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"le73\"><button class=\"w-tabs-section-header\" aria-controls=\"content-le73\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">We offer a free luggage storage service. Hours are subject to availability.<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-le73\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Tenemos un servicio de consigna gratuita. Horario sujeto a disponibilidad.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j0fa\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j0fa\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What time can I check in?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j0fa\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our standard check-in hours are Monday to Friday, 2:00 p.m. to 8:00 p.m. For weekend arrivals, please contact our reception desk to confirm availability. If you wish to check in earlier, kindly let us know in advance, and we\u2019ll do our best to accommodate you\u2014either by preparing the apartment sooner or by storing your luggage until check-in.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"w369\"><button class=\"w-tabs-section-header\" aria-controls=\"content-w369\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What time do I have to check out?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w369\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Check-out is from 9:00 a.m. to 11:00 a.m. If you need to leave earlier or later, please speak with our reception desk and we\u2019ll tell you the procedure.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d5e8\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d5e8\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you have an airport shuttle service?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d5e8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We have partnered with a private shuttle service for your convenience. To receive a quote, please contact us with your arrival time (flight time and number), the number of travelers, and your email address.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"y845\"><button class=\"w-tabs-section-header\" aria-controls=\"content-y845\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you have a concierge service?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y845\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We can order you a taxi, book day trips, and provide all the tourism info you need.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"dad3\"><button class=\"w-tabs-section-header\" aria-controls=\"content-dad3\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Do you have cribs?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-dad3\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We offer a complimentary Baby Kit (travel crib, high chair, bathtub), available upon request and free of charge. Please be sure to request it in advance.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"md79\"><button class=\"w-tabs-section-header\" aria-controls=\"content-md79\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do I get to El Palacio Conde de Miranda from the airport?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-md79\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The quickest and most convenient option is by taxi, with a fixed fare of \u20ac33 (airport \u2013 city center).<\/p>\n<p>If you prefer the metro: From the airport, take Line 8 and transfer at \u201cNuevos Ministerios\u201d (Line 10). Then, transfer again at \u201cPlaza de Espa\u00f1a\u201d (Line 3) and continue to the \u201cSol\u201d metro station (Puerta del Sol). Take the exit marked \u201cCalle Mayor,\u201d and walk in the direction of the Royal Palace. When you reach San Miguel Market (Plaza de San Miguel), turn left. In about 20 meters, you\u2019ll find our square. We\u2019re easy to spot\u2014we have the most beautiful doors in all of Madrid!<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"How do I check in?When you arrive at the palace, please head to our reception desk, located inside the building, where we\u2019ll provide you with your keys. We recommend checking our reception hours in advance, as well as reviewing the check-in instructions if you plan to arrive outside of these times. To ensure a smooth...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2071","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.palaciocondedemiranda.com\/en\/wp-json\/wp\/v2\/pages\/2071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.palaciocondedemiranda.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.palaciocondedemiranda.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.palaciocondedemiranda.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.palaciocondedemiranda.com\/en\/wp-json\/wp\/v2\/comments?post=2071"}],"version-history":[{"count":1,"href":"https:\/\/www.palaciocondedemiranda.com\/en\/wp-json\/wp\/v2\/pages\/2071\/revisions"}],"predecessor-version":[{"id":2072,"href":"https:\/\/www.palaciocondedemiranda.com\/en\/wp-json\/wp\/v2\/pages\/2071\/revisions\/2072"}],"wp:attachment":[{"href":"https:\/\/www.palaciocondedemiranda.com\/en\/wp-json\/wp\/v2\/media?parent=2071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}